Frequently Asked Questions for Party Rentals | All-Time Bounce

Frequently Asked Questions

That depends on how many rentals we have that day. Generally we arrive 30 minutes - 1 hour before the rental time begins. If we have a lot of rentals that day, we may need to set up hours in advance. If this is the case, we will send you an estimated delivery text the day before your event at the latest to confirm that someone will be at the delivery location.
Yes, we require a $50 deposit that is 100% refundable if you decide to cancel before we set up. You may pay the rest upon delivery.
Check the requirements listed with each inflatable. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
If you have any other questions, please feel free to call us any time at: 248-340-3253

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