Frequently Asked Questions

That depends on how many rentals we have that day. Generally we arrive 30 minutes - 1 hour before the rental time begins. If we have a lot of rentals that day, we may need to set up hours in advance. If this is the case, we will send you an estimated delivery text the day before your event at the latest to confirm that someone will be at the delivery location.
Yes, we require a $50 deposit that is 100% refundable if you decide to cancel 24 hours prior to your event at the latest. You may pay the rest upon delivery with cash or card, no personal checks are allowed.
Yes and no. You are not responsible for normal wear and tear on our units. If however, damage occurs due to failure to follow our safety rules or negligence, you will be responsible for all damages or replacement of the equipment if it is deemed unrepairable.
If you have any other questions, please feel free to call us any time at: 248-340-3253

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